Ohio Job and Family Services Office of Child Support
http://jfs.ohio.gov/Ocs
Provides additional information and resources on child support services in Ohio.
Review and Adjustment of a Child Support Order
http://jfs.ohio.gov/Ocs/ReviewandAdjustment_Overview.stm
This page provides information to the customer about how to request a review of their child support order and addresses questions about how to obtain a modification of the support obligation.
Ohio Here To Help
http://ohioheretohelp.ohio.gov/index.stm
Ohio Here to Help is a one-stop source of information for Ohio's unemployed workers and their families, and is unique in that it can quickly connect visitors to a wide range of information and resources - from both public and private entities - that can help them search for a job, find education and training opportunities, and learn about other supports that can help them get through this difficult time. Ohio Here to Help provides direct links to job openings via Ohio Means Jobs, as well as to training and education resources via the State of Ohio Library. It also provides information on such topics as money, food assistance, health care, housing, transportation, child care, veterans' services, legal services, clothing assistance, youth employment and much more.
Wayne County Clerk of Courts
http://www.waynecourts.org/clerkofcourts
The Wayne County Clerk of Courts website provides Public Access to search the Wayne County Court dockets so that you can check the status and history of court actions in Wayne County.
Wayne County Domestic Relations Court
http://www.waynecourts.org/courtofcommonpleas/domesticrelations
The Common Pleas Court contains a domestic division which has jurisdiction over cases involving divorce, dissolution, annulments, legal separations, spousal support, and allocation of parental rights and responsibilities. The Domestic Relations Court is located in the Common Pleas Court. This website also contains forms that can be used for filing divorce, dissolution, contempt, reallocation of parental rights and responsibilities, and other post decree actions.
Wayne County Probate and Juvenile Court
http://www.wayneprobateandjuvenile.org/parentage.php
For information and forms necessary for filing parentage, support, custody and visitation actions with the Wayne County Juvenile Court
Ohio CSEA Director's Association
www.ocda.us
Established in 1990, the Ohio CSEA Director's Association (OCDA) is a statewide organization representing county child support enforcement agencies (CSEAs).
Federal Office of Child Support
http://www.acf.hhs.gov/programs/cse/
The nation's Child Support Enforcement Program (CSE) is a Federal/State/Tribal/Local partnership to help families by promoting family self-sufficiency and child well-being.
Wayne County Family and Children First Council, Wayne County, Ohio
http://waynefcfc.org/
The Wayne County Family and Children First Council exists to help coordinate services for families with children prenatal through age 24.
United Way of Wayne & Holmes Counties, Ohio
http://www.uwwayneholmes.org/
For information on local resources or visit the 2-1-1- First Call For Help website at http://www.211wayneholmes.org/
Community Legal Aid
http://www.communitylegalaid.org/contact/offices/wayne
Community Legal Aid is a non-profit law firm that services the legal needs of low-income and elderly residents of central northeast Ohio.
Wayne County ABLE (Adult Basic and Literacy Education)
waynecountyable.org
ABLE helps Wayne County, Ohio adults prepare for their GEDs, college and vocational school entrance exams, learn to read, improve math and writing skills, improve English language skills, and it promotes family literacy, positive parenting and lifelong learning.
PAYING CHILD SUPPORT
Regular and consistent support payments are important for the well-being of a child and for remaining in compliance with the child support order. Any time that support is not being automatically withheld from a parent's income, the parent ordered to pay support must send in the required payments to Ohio Child Support Payment Central (OCSPC).
Cash and court-ordered bond payments are accepted at the Wayne County CSEA office.
- Payments by Mail:
- Ohio CSPC accepts personal checks, money orders or cashier's checks.
Make checks payable to Ohio CSPC and mail to: - OCSPC, PO Box 182372, Columbus, Ohio 43218-2372
To make payments from your checking/savings account, visit:
www.expertpay.com
To make payments using your credit card, visit:
www.e-ChildsPay.com
To ensure prompt and accurate posting to your child support case, please be sure to include the following with your payment:
- Your Name
- Your Social Security Number (optional)
- SETS Case Number (10-digit number that begins with a 7)
- Court Order Number
- Amount that should be applied to each case (if you have more than one case)
Please remember that payments made directly to a parent, caretaker or child are considered "gifts," and typically the CSEA cannot give credit for direct payments.
For more information on making support payments, visit the Ohio Office of Child Support's website at http://jfs.ohio.gov/Ocs/employers/CSPC_Overview.stm
VIEWING YOUR CHILD SUPPORT ACCOUNT
You can check your child support account status using Ohio's Child Support Customer Service Portal or the Interactive Voice Response System (IVR) quickly, conveniently and securely.
The Child Support Customer Service Portal provides you with on-demand, case specific, address, employment, health insurance and financial history information, along with answers to frequently asked questions regarding the child support program. The portal is available 23 hours a day, 7 days a week.
IVR: 1 (800) 860-2555
Child Support Customer Service Portal:
https://childsupport.ohio.gov/childsupportsplash.jsf
EMPLOYER RESOURCES
Employers are vital partners of the child support program. Employers work cooperatively with the child support program to ensure that children receive regular and consistent financial and medical support.
All child support orders must now include provisions for collecting the support obligation through income withholding and for providing for medical support for the child. The medical support order will require either that the child be enrolled in available private health insurance, or that the obligor pay an additional sum for a cash medical support obligation if private health insurance is not available at a reasonable cost to the parents.
If the parent is ordered to pay a family support obligation, the employer (or other source of income) will receive an Income Withholding order telling the employer how to withhold the support obligation. Please visit the Ohio Office of Child Support's resources on complying with an income withholding order for more information. http://jfs.ohio.gov/Ocs/employers/IncomeWithholding_Overview.stm
For more information on making support payments, visit the Ohio Office of Child Support's website at http://jfs.ohio.gov/Ocs/employers/CSPC_Overview.stm
For assistance in calculating the amounts to withhold if the parent has multiple income withholding orders, visit www.ocda.us, click the CALCULATOR tab and follow the instructions.
If a parent is ordered to provide private health insurance, the CSEA will send a National Medical Support Notice (NMSN) to the employer. The NMSN requires the employer to enroll the child in health insurance coverage that is available through the employer. For more information on complying with a National Medical Support Notice, visit the Ohio Office of Child Support's medical support resources at http://jfs.ohio.gov/Ocs/employers/MedicalSupport_Overview.stm
DISBURSEMENT OF CHILD SUPPORT
Ohio offers two methods for receiving support payments: Direct Deposit and the Ohio e-QuickPay® Debit MasterCard®. Both methods provide you with a Faster, Simpler, Safer way to receive your support payments:
- No check cashing fees
- No worries about stolen checks
- No waiting by the mailbox
Direct Deposit: If you enroll in the direct deposit option, your child support payments will be directly deposited to your account at your financial institution. Payments are deposited automatically after the state receives and posts a payment to your case. Please check with your financial institution to verify the receipt of the funds.
Ohio e-QuickPay® Debit MasterCard®: This option provides you with a debit card to receive and use your support payments. Support payments are credited to the e-QuickPay® card automatically after the state receives and posts a payment to your case. You do not need a bank account to enroll in this option. The card can be used at any place that accepts MasterCard® debit cards or Maestro®.
Cash withdrawals from your card can be made at any ATM or bank teller window displaying the MasterCard®, Maestro®, or Cirrus® brand marks. Cardholders can access their available balance and transaction history securely at www.e-quickpay.com. All transaction information is displayed immediately in date and time order.
Cardholders may also access balance and transaction information by calling Ohio e-QuickPay® Customer Support at 1-800-503-1283.
To enroll in either the direct deposit or the e-QuickPay® option, complete the Enrollment/Authorization Form, attach your voided check or deposit slip if you are choosing direct deposit, seal it and drop it in the mail. You may obtain the form by contacting the CSEA or call 1-888-965-2676. You may also view the form at http://jfs.ohio.gov/Ocs/pdf/DirectDeposit_Enrollmentform.pdf
For additional information on disbursement of child support payments, please visit the Ohio Office of Child Support's resources on payments at http://jfs.ohio.gov/Ocs/employers/CSPC_Overview.stm
IMPORTANT FORMS
Important forms can be found here.
CHILD SUPPORT FACT SHEETS
Child Support Fact Sheets can be found here.
Did You Know?
Payments made at the Wayne County CSEA before 1 p.m. are posted to the child support case on the next available business day. Payments posted to a case are typically available on the e-QuickPay® card within 24-48 hours.
