Wayne County CSEA

Child Support Enforcement Agency - Wayne County, Ohio

Ohio Job and Family Services Office of Child Support | Visit Website
Provides additional information and resources on child support services in Ohio.

Ohio Means Jobs | Visit Website
Find the job that's right for you today. Search thousands of jobs and internships and post your resume. Find information for career fairs and workshops. Find information and tips on conducting job searches and creating resumes and cover letters and much more!

Review and Adjustment of a Child Support Order | Visit Website
This page provides information to the customer about how to request a review of their child support order and addresses questions about how to obtain a modification of the support obligation. To learn more about the review and adjustment process, check out the "Changes to Child Support Payment Q & A" video here.

Ohio Here To Help | Visit Website
Ohio Here to Help is a one-stop source of information for Ohio's unemployed workers and their families, and is unique in that it can quickly connect visitors to a wide range of information and resources - from both public and private entities - that can help them search for a job, find education and training opportunities, and learn about other supports that can help them get through this difficult time. Ohio Here to Help provides direct links to job openings via Ohio Means Jobs, as well as to training and education resources via the State of Ohio Library. It also provides information on such topics as money, food assistance, health care, housing, transportation, child care, veterans' services, legal services, clothing assistance, youth employment and much more.

Wayne County Clerk of Courts | Visit Website
The Wayne County Clerk of Courts website provides Public Access to search the Wayne County Court dockets so that you can check the status and history of court actions in Wayne County.

Wayne County Domestic Relations Court | Visit Website
The Common Pleas Court contains a domestic division which has jurisdiction over cases involving divorce, dissolution, annulments, legal separations, spousal support, and allocation of parental rights and responsibilities. The Domestic Relations Court is located in the Common Pleas Court. This website also contains forms that can be used for filing divorce, dissolution, contempt, reallocation of parental rights and responsibilities, and other post decree actions.

Wayne County Probate and Juvenile Court | Visit Website
For information and forms necessary for filing parentage, support, custody and visitation actions with the Wayne County Juvenile Court

Wayne County Prosecutor | Visit Website
Wayne County Prosecutor, Daniel R. Lutz

Ohio CSEA Director's Association | Visit Website
Established in 1990, the Ohio CSEA Director's Association (OCDA) is a statewide organization representing county child support enforcement agencies (CSEAs).

Federal Office of Child Support | Visit Website
The nation's Child Support Enforcement Program (CSE) is a Federal/State/Tribal/Local partnership to help families by promoting family self-sufficiency and child well-being.

Wayne County Family and Children First Council, Wayne County, Ohio | Visit Website
The Wayne County Family and Children First Council exists to help coordinate services for families with children prenatal through age 24.

United Way of Wayne & Holmes Counties, Ohio | Visit Website
For information on local resources or visit the 2-1-1- First Call For Help website at Visit Website

Community Legal Aid | Visit Website
Community Legal Aid is a non-profit law firm that services the legal needs of low-income and elderly residents of central northeast Ohio.

Wayne County ABLE (Adult Basic and Literacy Education) | Visit Website
ABLE helps Wayne County, Ohio adults prepare for their GEDs, college and vocational school entrance exams, learn to read, improve math and writing skills, improve English language skills, and it promotes family literacy, positive parenting and lifelong learning.

National Responsible Fatherhood Clearinghouse | Visit Website
Take Time to be a Dad Today. Find information on fatherhood programs, and take time to check out the "For Dads" section.

Planning for Parenting Time—Ohio's Guide for Parents Living Apart | Download Guide (pdf)
Parenting time is an important part of strengthening and nurturing the parent-child relationship. The Ohio Supreme Court offers a new resource, Planning for Parenting Time—Ohio's Guide for Parents Living Apart. This easy-to-use guide fosters fair and creative parenting schedules.

Insure Kids Now | Visit Website
Applying for affordable health insurance is easy and confidential. Your child or teen may qualify for no-cost or low-cost health insurance coverage through Medicaid and the Children's Health Insurance Program (CHIP). Many parents may also be eligible.

Text4Baby.org text4baby

Ohio Commission on Fatherhood | Visit Website
Find resources for dads, and information on law, policy and events sponsored by the Ohio Commission on Fatherhood.

Let's Work Together | Visit Website
A storybook published by the federal Office of Child Support that emphasizes the importance of both parents working with the child support program. Learn more about the services provided by the child support agencies.

Little Children, Big Challenges: Incarceration | Visit Website
Sesame Workshop's newest initiative provides free, bilingual (English/Spanish), multimedia tools for families with young children (ages 3 to 8) who have an incarcerated parent. The tools include a guide for parents and caregivers, a children's storybook, Sesame Street videos, a tip sheet, and a mobile app.


Regular and consistent support payments are important for the well-being of a child and for remaining in compliance with the child support order. Any time that support is not being automatically withheld from a parent's income, the parent ordered to pay support must send in the required payments to Ohio Child Support Payment Central (OCSPC).

The Wayne County CSEA now accepts VISA, MasterCard, Discover, and American Express credit and debit card payments in person, online, and by telephone! Wayne County CSEA has partnered with Point & Pay, LLC, a third party service provider, to provide you with convenient ways to make your family support payments! There is a non-refundable 2.5% or $2.00 minimum convenience fee to use this service that is retained solely by Point & Pay, LLC. Neither the Wayne County CSEA nor the State of Ohio receives any portion of this fee. Please see Point & Pay’s Terms and Conditions.

  • PAY ONLINE by clicking on client.pointandpay.net/web/WayneCountyCSEAOH You must have your 10 digit child support case number beginning with the number seven (7) to utilize this payment service.

  • PAY BY PHONE toll-free by calling 844-463-8915 and follow the prompts. You must have your 10 digit child support case number beginning with the number seven (7) to utilize this payment service.

  • PAY IN PERSON during our normal business hours, Monday-Friday, 8:00 a.m. to 4:30 p.m. No appointment necessary. Please click here for directions.


    You can check your child support account status using Ohio's Child Support Customer Service Portal or the Interactive Voice Response System (IVR) quickly, conveniently and securely.

    Submit inquiries and receive answers to your child support questions at your convenience through the Child Support Customer Service Web Portal. Access your account now! The Child Support Customer Service Web Portal provides you with on-demand access to YOUR child support account. Once you've obtained a web-portal account, you can view your case information, including verifying that your current address, employment and health insurance information is up to date with the CSEA. In addition, you can review current payments, as well as view and print payment histories for the last two years. The portal is available 23 hours a day, 7 days a week.

    IVR: 1 (800) 860-2555


    Employers are vital partners of the child support program. Employers work cooperatively with the child support program to ensure that children receive regular and consistent financial and medical support.

    All child support orders must now include provisions for collecting the support obligation through income withholding and for providing for medical support for the child. The medical support order will require either that the child be enrolled in available private health insurance, or that the obligor pay an additional sum for a cash medical support obligation if private health insurance is not available at a reasonable cost to the parents.

    If the parent is ordered to pay a family support obligation, the employer (or other source of income) will receive an Income Withholding order telling the employer how to withhold the support obligation. Please visit the Ohio Office of Child Support's resources on complying with an income withholding order for more information. http://jfs.ohio.gov/Ocs/employers/IncomeWithholding_Overview.stm

    For more information on making support payments, visit the Ohio Office of Child Support's website at http://jfs.ohio.gov/Ocs/employers/CSPC_Overview.stm

    For assistance in calculating the amounts to withhold if the parent has multiple income withholding orders, visit www.ocda.us, click the CALCULATOR tab and follow the instructions.

    Employer Electronic Payment Guide | Download PDF
    This step-by-step guide shows employers how to remit payments electronically. Child support payments can be remitted using Electronic Fund Transfer or ExpertPaySM. Paying electronically is the most efficient and cost-effective way for employers to remit child support payments. Employers with more than 50 employees are legally required to remit payments electronically to Ohio Child Support Payment Central. This guide will help get you started, and will answer your questions along the way.

    Top 10 Things You Should Know When Deducting Child Support | Download PDF
    The OCDA has published this helpful reminder guide for employers who receive an income withholding order to withhold child support payments from their employee's paychecks.

    Electronic Income Withholding Orders (e-IWO) | Visit Website
    Did you know that employers can choose to automate their receipt of income withholding orders? By signing up for e-IWO (electronic income withholding orders) the child support program can use Secure File Transfer Program (SFTP) to send electronic income withholding orders to employers. In addition, employers can send acknowledgments back indicating whether they are accepting or rejecting the withholding order. There is no cost to participate in the program. Many employers have found this to be a cost effective and efficient method of handling income withholding orders for their employees. Learn more about this option here.

    National Medical Support Notice (NMSN)
    If a parent is ordered to provide private health insurance, the CSEA will send a National Medical Support Notice (NMSN) to the employer. The NMSN requires the employer to enroll the child in health insurance coverage that is available through the employer. For more information on complying with a National Medical Support Notice, visit the Ohio Office of Child Support's medical support resources at http://jfs.ohio.gov/Ocs/employers/MedicalSupport_Overview.stm


    Ohio offers two methods for receiving support payments: Direct Deposit and the Ohio e-QuickPay® Debit MasterCard®. Both methods provide you with a Faster, Simpler, Safer way to receive your support payments:

    • No check cashing fees
    • No worries about stolen checks
    • No waiting by the mailbox

    Direct Deposit: If you enroll in the direct deposit option, your child support payments will be directly deposited to your account at your financial institution. Payments are deposited automatically after the state receives and posts a payment to your case. Please check with your financial institution to verify the receipt of the funds.

    Ohio e-QuickPay® Debit MasterCard®: This option provides you with a debit card to receive and use your support payments. Support payments are credited to the e-QuickPay® card automatically after the state receives and posts a payment to your case. You do not need a bank account to enroll in this option. The card can be used at any place that accepts MasterCard® debit cards or Maestro®.

    Cash withdrawals from your card can be made at any ATM or bank teller window displaying the MasterCard®, Maestro®, or Cirrus® brand marks. Cardholders can access their available balance and transaction history securely at www.e-quickpay.com. All transaction information is displayed immediately in date and time order.

    Cardholders may also access balance and transaction information by calling Ohio e-QuickPay® Customer Support at 1-800-503-1283.

    To enroll in either the direct deposit or the e-QuickPay® option, complete the Enrollment/Authorization Form, attach your voided check or deposit slip if you are choosing direct deposit, seal it and drop it in the mail. You may obtain the form by contacting the CSEA or call 1-888-965-2676. You may also view the form at http://jfs.ohio.gov/Ocs/pdf/DirectDeposit_Enrollmentform.pdf

    For additional information on disbursement of child support payments, please visit the Ohio Office of Child Support's resources on payments at http://jfs.ohio.gov/Ocs/employers/CSPC_Overview.stm


    Important forms can be found here.


    Child Support Fact Sheets can be found here.

    Did You Know?

    Payments made at the Wayne County CSEA before 1 p.m. are posted to the child support case on the next available business day. Payments posted to a case are typically available on the e-QuickPay® card within 24-48 hours.